Marketing leaders today know that marketing automation is a must. Not only does it provide better customer experiences, it also increases productivity...
It’s easy to see the potential in artificial intelligence (AI) and machine learning (ML) for data analysis. Your team can use these tools to surface...
Agile is an approach for managing work that emphasizes visibility, collaboration, adaptability, and continuous improvement. It started in software development...
A renewed, and long overdue, focus on retention is finally here. Companies are finding success through acquiring the right audiences, understanding those...
AI and other analytics technologies are driving incredible innovations and advancements that are making it possible to do things with data that business...
Aberdeen surveyed 1,357 businesses from over 10 industries to share their top strategic priorities and core capabilities for managing customer operations–when...
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