Customer Data | IT Corporate

Published: Jan 11, 2023

The digital imperative in customer services - How technology is transforming customer and employee experience to drive business growth

Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML), the internet of things (IoT) and more —...

Published: Mar 20, 2023

10 Reasons to Consider Marketing Automation

More agile, more efficient, more effective marketing. Being a successful marketer means always being ready for the unexpected, but that goes beyond...

Published: Mar 20, 2023

Adobe Experience Manager for fueling experiences— everywhere.

As customer behavior continues to evolve rapidly, businesses must drive brand engagement or face irrelevance. The need to engage with the customer where...

Published: Jan 11, 2023

4 ways data can revolutionise your supply chain - How finance and operations are benefiting from a new era of connectivity

Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to make it valuable. And if that’s possible,...

Published: Mar 20, 2023

B2B Customer Journey Maturity Infographic: 5 Key Takeaways

The State of B2B Customer Journey Maturity Report, published by London Research in partnership with Adobe, is based on a 2022 survey of more than 600 B2B...

Published: Mar 20, 2023

Digital Meets Physical: Do Your Customer Experiences Deliver?

Todays’ viewers, fans and subscribers expect the same high-quality, digitally driven experiences and self-service options that they encounter in...

Published: Mar 21, 2023

Data, Insight, Action: Machine Learning & AI for Marketing Analytics.

It’s easy to see the potential in artificial intelligence (AI) and machine learning (ML) for data analysis. Your team can use these tools to surface...

Published: Jun 10, 2022

The Total Economic Impact of Algolia (A Forrester study commissioned by Algolia)

See how Algolia customers accelerate revenue in this commissioned study by Forrester Consulting. The e-commerce industry is highly competitive and challenging....

Published: May 30, 2022

Winning with Words in Financial Services: How CMOs can use AI to develop high performance, data-driven marketing creative that grows the business

Developing better marketing creative based on data-inspired insights can double revenue, according to a study by McKinsey in association with the Cannes...

Published: Oct 27, 2022

Customer Intimacy The most meaningful bond with the customer, built with zero-party data

Today’s eCommerce is on the verge of the great change. We got used to see the customers through the prism of behavioral and other implicit...

The state of contact centre transformation in the new digital world

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there is no going back to how things were. Deprived of...

Cultivating a future-proof customer journey strategy

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses were thrust five years forward in digital adoption....

Published: Oct 20, 2021

Reinventing work - New imperatives for the future of working

Following one of the most challenging years in business history, the pandemic has forced every company to accelerate its most important transformations....

The Ultimate CX Agent Guide

Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption that forever changed how businesses interact...

Market Research / Customer Data

The digital imperative in customer services - How technology is transforming customer and employee experience to drive business growth

10 Reasons to Consider Marketing Automation

Adobe Experience Manager for fueling experiences— everywhere.

4 ways data can revolutionise your supply chain - How finance and operations are benefiting from a new era of connectivity

B2B Customer Journey Maturity Infographic: 5 Key Takeaways

Digital Meets Physical: Do Your Customer Experiences Deliver?

Data, Insight, Action: Machine Learning & AI for Marketing Analytics.

The Total Economic Impact of Algolia (A Forrester study commissioned by Algolia)

Winning with Words in Financial Services: How CMOs can use AI to develop high performance, data-driven marketing creative that grows the business

Customer Intimacy The most meaningful bond with the customer, built with zero-party data

The state of contact centre transformation in the new digital world

Cultivating a future-proof customer journey strategy

Reinventing work - New imperatives for the future of working

The Ultimate CX Agent Guide

More Market Research Topics

Site Map

Contact Us