Customer Operations for Dummies

Published by ServiceNow

Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations For Dummies, 2nd ServiceNow Special Edition, your guide for fueling seamless customer experiences. Inside, you’ll learn the secret to connecting teams across your enterprise, enabling you to gain visibility over all issues, gift customers the ability to self-serve, and meet ever-evolving customer needs—all at a lower cost.

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Related Categories Customer Interaction, Cross Channel, Customer Relationship, Collaboration, Technology